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Privacy Policy & Terms of Use

INTRODUCTION


This privacy notice provides you with details of how we collect and process your personal data through your use of our site https://energyflowwithin.com, including any information you may provide through when you purchase a product or service, sign up to our newsletter or take part in a prize draw or competition.

EnergyFlowWitihn is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy policy).

If you have any questions about this privacy notice, please contact the Data Protection Officer using the details set out below.

Contact Details

EnergyFlowWithin: Vesna Pavlica Email address: [email protected]


It is very important that the information we hold about you is accurate. Please let us know if at any time your personal information changes by emailing us at [email protected] or by clicking ‘Update Preferences’ at the bottom of any of our branded emails.


THE DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT


Personal data means any information capable of identifying an individual.

We may process the following categories of personal data about you:

Communication Data: this includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting, on-line booking forms or any other form of communication. We process this data for the purposes of communicating with you, for record keeping. Our lawful ground for this processing is to reply to communications sent to us and to keep records. Customer Data: this includes data relating to any purchases or services such as your name, title, billing address, email address, phone number, contact details, purchase details and your card details. We process this data to supply the services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us. We may also use Customer Data to send you recommendations via email, or Facebook adverts or other display advertisements, about services that may be of interest to you. Our lawful ground for this processing is to grow our business and to keep records. Marketing Data this includes data about your preferences in receiving marketing from us and your communication preferences. We process this data to deliver relevant content. Our lawful ground for this processing is to grow our business and to decide our marketing strategy.


HOW WE COLLECT YOUR PERSONAL DATA/SENSITIVE DATA 


We may collect personal data by you providing the data directly to us. This could be filling in forms on our site, sending us emails or using our online booking system).

We may receive data from third parties such as analytics providers such as Google – based outside the EU, advertising networks such as Facebook -based outside the EU, and search information providers such as Google -based outside the EU, providers of payment services and data brokers.

We do not collect any Sensitive Data about you. We will only use your personal data for a purpose it was collected for.


MARKETING COMMUNICATIONS 


You will receive marketing communications from us if you made a purchase or asked for information from us about our services.  You will also receive marketing communications from us if you have opted in.

We will never share your personal data with any third party for marketing purposes.

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing us at [email protected]

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases for services.


DISCLOSURES OF YOUR PERSONAL DATA


We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.


INTERNATIONAL TRANSFERS


Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.

Many of our third-party service providers, such as Dropbox, MailChimp and Acuity Scheduling, may be based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


DATA SECURITY


We only allow access to your personal data to those employees and partners who have a business need to know. They will only process your personal data on our instructions and they must keep it confidential.


DATA RETENTION


We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.


YOUR LEGAL RIGHTS


Under data protection laws you have rights in relation to your personal data that include the right to request access, correction and erasure.


THIRD-PARTY LINK


This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.


TERMS AND CONDITIONS OF USE AND SALE


WEBSITE USE


By using the Website and agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. If you use the Website, you are affirming that you have the legal capacity to enter into a binding contract with us, and have read this Agreement and understand and agree to its terms.


GENERAL CONDITIONS AND WEBSITE USER CONDUCT RESTRICTIONS


All aspects of our Website are protected by U.S. and international copyright, trademark, and other intellectual property laws. You do not acquire any ownership or other rights by downloading or using the Website or any material on it.

You agree not to use or attempt to use the Website or any products or services in any unlawful manner. You further agree not to commit any unlawful act or attempt to commit any unlawful act on or through the Website including, but not limited to: (1) hacking and other digital or physical attacks on the Website; (2) publishing vulgar, obscene, or defamatory material; or (3) any other unlawful act.


TESTIMONIALS, REVIEWS, AND OTHER SUBMISSIONS



Energy Flow Within may use testimonials and/or product reviews in whole or in part together with the name and state/country of the person submitting it. Testimonials may be used for any form of activity relating to EnergyFlowWithin products, in printed and online media, as EnergyFlowWithin determines in its absolute discretion. Testimonials represent the unique experience of the customers submitting the testimonial, and do not necessarily reflect the experience that you may have using our products. Your results will vary depending upon a variety of factors unique to you, such as your age, health, and genetics.

Anything that you submit or post to the Website and/or provide us, including without limitation, photographs, testimonials, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, “Submissions”) is and will be treated as non-confidential and nonproprietary, and we shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, and create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. You represent and warrant that you are the owner or have sufficient rights to share the Submissions with us. All Submissions shall automatically become our sole and exclusive property and shall not be returned to you.

Additionally, EnergyFlowWithin reserves the right to correct grammatical and typing errors, to shorten testimonials prior to publication or use, and to review all testimonials prior to publication or use. EnergyFlowWithin shall be under no obligation to use any, or any part of, any testimonial or product review submitted. If you submit a testimonial, you are confirming that you have read, understood and agree to these Terms. If you disagree with any part of these Terms, do not submit a testimonial.


ELECTRONIC COMMUNICATION


You agree that we may communicate electronically with you and that such communications, as well as notices, disclosures, agreements, and other communications that we provide to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication.


SOCIAL MEDIA


This section applies to everyone who interacts with our social media presence, including comment sections, feeds, and other elements of social media presence viewable on Facebook, Instagram, YouTube, Pinterest, Twitter, Google+, LinkedIn, or any of the many other available external third-party social media platforms we may utilize (“Social Media Presence”).Social media platforms are places of public information exchange, and you should have no expectation of privacy when using them. Specifically, neither these Terms nor our Privacy Statement apply to our Social Media Presence. The sites and platforms that host our Social Media Presence are not controlled by us and therefore have their own privacy policies and terms of use. The comments and opinions expressed by users on social media are theirs alone and do not reflect the opinions of EnergyFlowWithin. Comments that some would consider inappropriate or offensive may appear on our Social Media Presence and may remain there until they have been identified by us or called to our attention and we are able to work through the necessary procedures and technical processes to have them removed. If you see an offensive or inappropriate post or comment on our Social Media Presence, you should report it to the operator of the applicable site or platform using the procedures they have established for that purpose.


NO MEDICAL ADVICE, AND ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION


The material on the Website is provided for general informational purposes only and is not intended as medical advice, or as a substitute for the medical advice of a physician. The statements made on this Website have not been evaluated by the Food and Drug Administration or the State of California and are not intended to diagnose, treat, cure or prevent any disease. Likewise, the information provided by NES Health Bioenergetics Coach Vesna Pavlica is informational purposes only, is not intended to diagnose, treat, cure or prevent any disease.

You should consult your physician before: beginning any program, exercise, body awareness techniques, or meditation; changing your diet; taking any nutritional or herbal supplement; or using any information provided by EnergyFlowWithin.

While we endeavor to provide accurate and current information on our Website, there may be information on our Website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Website or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

This Website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on our Website. You agree that it is your responsibility to monitor changes to our Website.


MODIFICATIONS TO THE WEBSITE AND PRICES


We reserve the right at any time to modify or discontinue access to the Website (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, suspension, or discontinuance of access to the Website. Certain products or services may be available exclusively online through the Website. 

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. Any offer for any product or service made on this Website is void where prohibited.


PAYMENT


All charges are in U.S. Dollars. We accept U.S. issued credit and debit cards from Visa, MasterCard.

When placing an order online, you will need:

The address the card’s statement is sent to (billing address);The card number and expiration date; andThe 3 or 4 digit code found only on the card (CVV2 code).


By submitting credit card information or other payment information to us, you represent and agree that: (i) you are fully entitled to use that card or account; (ii) all payment information provided is complete and accurate; (iii) you will be responsible for any credit card fees; and (iv) that sufficient funds exist to pay us the amount(s) due.

We and our third-party payment service providers may request, and we may receive, updated credit card information from your credit card issuer, such as updated card numbers and expiration date information when your credit card has expired. If such updated information is provided to us and our third-party payment service providers, we will update your account information accordingly. Your credit card issuer may give you the right to opt out of providing vendors and third-party payment service providers with your updated credit card information. If you wish to opt out of your credit card’s updating service, you should contact your credit card issuer.

We are not responsible for any fees or charges that your bank or credit card issuer may apply. If your bank or credit card issuer reverses a charge to your credit card, we may bill you directly and seek payment by another method including a mailed statement.


PRODUCTS AND SERVICES SOLD FOR PERSONAL USE ONLY AND AS PART OF A HEALTHY LIFESTYLE


You agree that any products or services you purchase from EnergyFlowWithin and/or our Website will be used for your personal, non-commercial use. You agree that you will not resell, re-distribute, modify, or export any product that you order from the Website.

EnergyFlowWithin does not make any guarantee that you will accomplish your fitness, health and/or wellness goals. All products and services are to be used as a part of a healthy lifestyle that includes appropriate nutrition, exercise, and self-care. Your results may vary.

COOKIES

Cookie Policy Updated at 2021-12-01

Definitions and key terms

To help explain things as clearly as possible in this Cookie Policy, every time any of these terms are referenced, are strictly defined as:

  • Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information. 
  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Energy Flow Within, that is responsible for your information under this Cookie Policy. -Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Energy Flow Within and use the services. 
  • Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person. 
  • Service: refers to the service provided by Energy Flow Within as described in the relative terms (if available) and on this platform. 
  • Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. 
  • Website: Energy Flow Within."’s" site, which can be accessed via this URL: energyflowwithin.com -You: a person or entity that is registered with Energy Flow Within to use the Services.

Introduction

This Cookie Policy explains how Energy Flow Within and its affiliates (collectively "Energy Flow Within", "we", "us", and "ours"), use cookies and similar technologies to recognize you when you visit our website, including without limitation energyflowwithin.com and any related URLs, mobile or localized versions and related domains / sub-domains ("Websites"). It explains what these technologies are and why we use them, as well as the choices for how to control them.

What is a cookie?

A cookie is a small text file that is stored on your computer or other internet connected device in order to identify your browser, provide analytics, remember information about you such as your language preference or login information. They're completely safe and can't be used to run programs or deliver viruses to your device.

Why do we use cookies?

We use first party and/or third party cookies on our website for various purposes such as:

  • To facilitate the operation and functionality of our website;
  • To improve your experience of our website and make navigating around them quicker and easier;
  • To allow us to make a bespoke user experience for you and for us to understand what is useful or of interest to you;
  • To analyze how our website is used and how best we can customize it;
  • To identify future prospects and personalize marketing and sales interactions with it;
  • To facilitate the tailoring of online advertising to your interests.

What type of cookies does Energy Flow Within use?

Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires or you delete your cookies. Expiration dates are set in the cookies themselves; some may expire after a few minutes while others may expire after multiple years. Cookies placed by the website you’re visiting are called “first party cookies”.

Strictly Necessary cookies are necessary for our website to function and cannot be switched off in our systems. They are essential in order to enable you to navigate around the website and use its features. If you remove or disable these cookies, we cannot guarantee that you will be able to use our website.

We use the following types of cookies in our website:

Errors and Omissions Disclaimer.

Energy Flow Within is not responsible for any content, code or any other imprecision.

Energy Flow Within does not provide warranties or guarantees.

In no event shall Energy Flow Within be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. Energy Flow Within reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.

General Disclaimer

The Energy Flow Within Service and its contents are provided "as is" and "as available" without any warranty or representations of any kind, whether express or implied. Energy Flow Within is a distributor and not a publisher of the content supplied by third parties; as such, Energy Flow Within exercises no editorial control over such content and makes no warranty or representation as to the accuracy, reliability or currency of any information, content, service or merchandise provided through or accessible via the Energy Flow Within Service. Without limiting the foregoing, Energy Flow Within specifically disclaims all warranties and representations in any content transmitted on or in connection with the Energy Flow Within Service or on sites that may appear as links on the Energy Flow Within Service, or in the products provided as a part of, or otherwise in connection with, the Energy Flow Within Service, including without limitation any warranties of merchantability, fitness for a particular purpose or non-infringement of third party rights. No oral advice or written information given by Energy Flow Within or any of its affiliates, employees, officers, directors, agents, or the like will create a warranty. Price and availability information is subject to change without notice. Without limiting the foregoing, Energy Flow Within does not warrant that the Energy Flow Within Service will be uninterrupted, uncorrupted, timely, or error-free.

Essential Cookies

We use essential cookies to make our website work. These cookies are strictly necessary to enable core functionality such as security, network management, your cookie preferences and accessibility. Without them you wouldn't be able to use basic services. You may disable these by changing your browser settings, but this may affect how the Websites function.

Performance and Functionality Cookies

These cookies are used to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously.

Marketing Cookies

These account-based marketing cookies enable us to identify future prospects and personalize sales and marketing interactions with them.

Analytics and Customization Cookies

These cookies collect information that is used to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website for you. We use cookies served by Google Analytics to collect limited data directly from end-user browsers to enable us to better understand your use of our website. Further information on how Google collects and uses this data can be found at: https://www.google.com/policies/privacy/partners/. You can opt-out of all Google supported analytics on our Websites by visiting: https://tools.google.com/dlpage/gaoptout.

Social Media Cookies

These cookies are used when you share information using a social media sharing button or “like” button on our Site or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter or Google+. The social network will record that you have done this. These cookies may also include certain code that has been placed on the platform to help track conversions from ads, optimize ads based on collected data, build targeted audiences for future ads, and remarket to qualified users who have already taken certain action on the platform.

Third Party Cookies

Some cookies that have been set on our website are not set on a first party basis by Energy Flow Within. The Websites can be embedded with content from third parties to serve advertising. These third party service providers may set their own cookies on your web browser. Third party service providers control many of the performance and functionality, advertising, marketing and analytics cookies described above. We do not control the use of these third party cookies as cookies can only be accessed by the third party that originally set them.

How you can manage cookies?

Most browsers allow you to control cookies through their 'settings' preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information. Browser manufacturers provide help pages relating to cookie management in their products.

Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information:

  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox
  • Safari (Desktop)
  • Safari (Mobile)
  • Android Browser
  • Opera
  • Opera Mobile

Blocking and disabling cookies and similar technologies

Wherever you're located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser's help menu for more information.

Changes To Our Cookie Policy

We may change our Service and policies, and we may need to make changes to this Cookie Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Cookie Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Cookie Policy. If you do not want to agree to this or any updated Cookie Policy, you can delete your account.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Cookie Policy and agree to its terms.

Contact Us

Don't hesitate to contact us if you have any questions regarding our Cookie Policy.